Your safety and security are our top priorities. Every interaction is protected by comprehensive safety measures designed to give you peace of mind.
Email and phone number verification required for all users.
Government-issued ID verification for enhanced trust and security.
Verified users display a badge on their profile for easy identification.
Strictly prohibited: Illegal substances, weapons, explosives, perishable food, live animals, flammable materials, and items restricted by customs.
Senders must declare all item contents. False declarations result in account suspension and legal consequences.
Travelers have the right to inspect packages and refuse suspicious items.
Customs regulations vary by country. It's your responsibility to ensure items comply with destination country laws.
Important: Research customs requirements for your destination before sending. Some items may require permits or be completely banned.
We provide general guidance, but you must verify specific requirements for your route.
Escrow System: All payments are held securely in escrow until delivery is confirmed.
Platform Protection: We provide dispute resolution and support, but users are responsible for their items.
Recommendation: Consider purchasing third-party insurance for high-value items. Travelers are not professional couriers.
Both parties agree to our terms of service, which outline liability and responsibilities.
If issues arise, our support team helps resolve disputes fairly and quickly.
Our support team is available around the clock to help with any questions, concerns, or issues.
Questions about safety? Concerns about a shipment? Need help with verification? Our dedicated team is ready to assist you anytime, anywhere.